Privacy Policy

Introduction

Gloria Family Law ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our legal services.

Information We Collect

We may collect personal information in various ways, including when you visit our website, contact us, or engage our legal services. The types of information we may collect include:

• Contact information such as your name, email address, phone number, and postal address
• Information relevant to your legal matter, including family circumstances, financial details, and any other information necessary to provide legal services
• Website usage data collected automatically through cookies and similar technologies, such as pages visited, time spent on site, and referral sources
• Any other personal information you choose to provide to us

How We Use Your Information

We use the information we collect for the following purposes:

• To provide legal services and respond to your enquiries
• To communicate with you about your matter or our services
• To improve our website, services, and client experience
• To comply with our legal and regulatory obligations
• To send you information about our services, where you have consented to receive such communications

Disclosure of Information

We do not sell, trade, or rent your personal information. We may disclose your information in the following circumstances:

• To third party professionals involved in your matter, such as barristers, experts, or other service providers
• To courts, tribunals, or other bodies as required in connection with legal proceedings
• Where required or authorised by law, including to comply with court orders or statutory obligations
• With your consent or at your direction

Website Analytics

We use analytics services to help us understand how visitors use our website. These services collect information such as how often users visit, what pages they view, and what other sites they used prior to coming to our website. We use this information solely to improve our website and services. You can control the use of cookies through your browser settings.

Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All personnel are bound by professional confidentiality obligations. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and in accordance with professional requirements for the retention of legal files. Legal files are generally retained for a minimum of 7 years from the date of completion of a matter.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of receiving marketing communications from us

Third-Party Links

Our website may contain links to third-party websites, such as court resources and legal databases. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint about how we have handled your information, please contact us: